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I have been using astrill vpn in China for over 3 years now. However this past year Astrill vpn customer service has been just awful.

they have even insulted their customers in some angry rage. (see attached photo). Their vpn service has not been working properly for the last 3 months. You can't connect via their own software and the alternative software only connects to the vpn for 30 seconds.

If you need a reliable VPN in China Don't use this company. I have switched to another VPN in China and no problems.

This reviewer shared experience about "poor quality and customer service" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Astrill and uploaded a picture. The most disappointing about astrill vpn at Astrill was there vpn services Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Astrill.

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